Frequently Asked Questions
Everything you need to know about your SPAZIO shopping experience.
How long does shipping take and what are the costs?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Shipping is free on all orders over $150. For smaller orders, a flat rate is calculated at checkout based on your location.
What is your return policy for fashion items?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all SPAZIO tags still attached. Return shipping is complimentary for all domestic exchanges.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. As fit can vary between silhouettes, we also provide 'Model Stats' to help you compare how a garment drapes on the body.
Which payment methods do you accept?
SPAZIO accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Affirm.
Are your materials sustainably sourced?
We are committed to conscious fashion. 60% of our current collection is made from organic cotton, recycled polyester, or Tencel. You can find specific fabric compositions on each individual product description.
How can I track my order status?
Once your order is dispatched, you will receive a shipping confirmation email containing a tracking link. You can also track your package directly through the 'My Account' section on our website.